| Contact Us Support Panel | Last Updated: 1.16.2008 8:37 AM EST |
Welcome To Our Contact Support Center!
You may reach our support department by filling out our contact form below. Please note that while most questions will be answered within one business day, there may be instances (i.e weekends or holidays) where it *may* take longer. If you do not receive a response within 3 business days of your initial e-mail, please feel free to write us again.
Before filling out our contact form, please take a look at our Website FAQ, and also give our Website Support Center a thorough reading. Both of these pages are full of all the relevant support information that addresses most (if not all) of our more commonly asked questions (across a broad range of topics, from how to successfully log in to our password protected areas, to enquiries in relation to our movies and games archives). After giving these pages a look, if you still find your issue has not been addressed, please fill out our contact form, and we will try our best to assist you.
Before filling out our contact form, please take a look at our Website FAQ, and also give our Website Support Center a thorough reading. Both of these pages are full of all the relevant support information that addresses most (if not all) of our more commonly asked questions (across a broad range of topics, from how to successfully log in to our password protected areas, to enquiries in relation to our movies and games archives). After giving these pages a look, if you still find your issue has not been addressed, please fill out our contact form, and we will try our best to assist you.
How You Can Help Us Better Assist You:
If you are a member of our site, we generally recommend that you please provide us with transaction information so that we can better assist you (and for account verification purposes). Relevant transaction information includes: your subscription id, your login details (username and password), and any pertinent information that can be found in the transaction receipt you received when you initially signed up with us (for example your name, the email address you used to make the account, etc).
Please Fill Out The Contact Form Below:
Please be very specific about choosing the correct category your support enquiry relates to, as it will allow our contact system to provide you with a variety of resolutions to any issues that are commonly experienced with that particular category. This may allow you to find the answers to any issue you may be having before you even send your message to us!
Simply fill out the form below, while making sure the right category type is chosen. Once you are finished, please press the "Confirm My Message Details" button below the form and you will be given a list of possible resolutions on our message confirmation screen.
Simply fill out the form below, while making sure the right category type is chosen. Once you are finished, please press the "Confirm My Message Details" button below the form and you will be given a list of possible resolutions on our message confirmation screen.
